We would like all our orders to be perfect for you, however, sometimes we all make mistakes (including us!)
For any manufacturing errors, you may return items in new condition for exchange or full refund.
Customized items can not be returned unless there is a manufacturing error or defect on the item. Only in exchange for the same item upon approval.
Non-Customized items can be returned for a full refund or exchange (only if unused and in new condition.)